Terms & Conditions

Redemption Policy:

Please call (212)925-5114 to schedule appointment.
All appointments are subjected to availability.
Gratuity is not included; Please tip 15-20% on full value of service.
Promotional value will expire on the date specified in the offer.
The amount paid will expire 6 months after the expiration date.*

Cancellation/ Reschedule Policy:

Facial Spa, Inc. requires advance notice:

  • 24hrs ( 1 person)
  • 48hrs ( 2 persons )
  • 72hrs ( 3 persons )

* In case of no-show without contacting us or less than 24hrs, we will charge you 1 time. Your advanced payment to hold the spot will be forfeited. Facial Spa, Inc. policy may be very strict since our schedule is usually very tight (especially after 5 pm). No-shows will be charged total voucher rate, no refunds, rescheduling, or rebooking allowed. We appreciate your kind understanding for punctuality very much.